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Accessibility Policy
Commerce Should Work for Everyone.
OMNICART is committed to building digital commerce experiences that are accessible and usable by as many people as reasonably possible.
Our Commitment
OMNICART considers accessibility throughout product design, development, testing, content creation, and continuous improvement. We actively work to incorporate the following accessibility traits into our roadmap:
Keyboard navigation mapping for all interactive features
Screen-reader compatibility utilizing semantic markup and ARIA attributes
Clear and readable content hierarchies with straightforward language
Appropriate colour contrast ratios that meet or exceed standard requirements
Accessible forms, transaction interfaces, and secure authentication
Captions, transcripts, and alternative text descriptions for media assets
Responsive and mobile-friendly layouts that adapt smoothly across devices
Our Accessibility Standard
OMNICART is working toward alignment with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA across relevant digital experiences.
Please note: This is an active implementation target and does not mean every single OMNICART page, feature, or customized merchant application currently conforms fully to WCAG 2.2 AA.
Accessibility Principles
Perceivable
Information and user interface components must be presentable to users in ways they can perceive (e.g., alt text, audio, responsive viewports).
Operable
User interface components and navigation must be operable. Interfaces should be usable through appropriate input methods, including keyboard navigation.
Understandable
Information and the operation of the user interface must be understandable. Content, form structures, and system errors must be clear and predictable.
Robust
Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including modern web browsers and assistive technologies.
Where Accessibility Applies
Our engineering standards dictate that accessibility checkpoints apply to all digital properties developed and managed by OMNICART:
OMNICART Website
CommerceOS
Merchant Portal
Customer Experiences
Marketplace
Developer Portal
Documentation
Mobile Applications
Accessibility in Commerce
Accessible Checkout
Logical transactional steps, structured form fields, full keyboard support, assistive screen-reader announcements, and clear real-time error prevention messages.
Accessible Merchant Tools
We work continuously to ensure that dashboards, inventories, analytics reports, and commerce configuration views remain usable by operators with varying abilities.
Accessible Content
OMNICART systems encourage meaningful image description templates (alt text), contrast guides for product images, readable type structures, and native document compatibility.
Testing & Continuous Improvement
We Test and Improve
OMNICART employs regular system audits utilizing a balanced methodology:
Automated accessibility validation suites run within development pipelines
Complete keyboard-only navigation mapping audits
Screen-reader path mapping (NVDA, JAWS, VoiceOver)
Contrast calculation checks for custom merchant interfaces
Mobile and touch-target accessibility reviews
User testing, manual design reviews, and feedback analysis
“Accessibility is an ongoing process. We continuously improve our experiences as technology, standards, and user needs evolve.”
Report an Accessibility Issue
Tell Us About an Accessibility Barrier
Having difficulty accessing an OMNICART website or service? Let us know so we can investigate and improve the experience. Please reach out to us at:
Email: info@omnicart.ng
Subject Line: Accessibility Feedback
Please include where possible:
- Specific page or feature affected
- A detailed description of the difficulty encountered
- Device, operating system, and web browser being used
- Assistive technology used (if applicable)
Alternative Access
Where an accessibility issue prevents you from completing an important business transaction or other digital task, OMNICART will make reasonable efforts to provide an alternative, manual way to complete that task while the technical issue is actively being addressed.
Contact
OMNICART LIMITED
#1, Delta State Innovation Hub, DBS Road, Asaba, Delta State, Nigeria
Email: info@omnicart.ng
Phone: +234 906 118 2811 | +234 802 350 3315